Shipping policy

Where we ship: We currently ship to addresses within the United States only.

Shipping cost: We offer free standard shipping on all orders. No minimum purchase is required.

Order processing: Orders are processed within 1 to 3 business days (Monday through Friday, excluding holidays) after payment is confirmed. You will receive a confirmation email when your order is placed and another email with tracking information once it ships.

Delivery time: Estimated delivery time is 7 to 15 business days after your order has been processed. Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to carrier volume, weather, customs, or other circumstances outside of our control.

Order tracking: Once your order has shipped, you will receive an email with a tracking number. Please allow up to 48 hours for the tracking information to update.

Multiple packages: Items in the same order may be shipped separately and may arrive on different dates.

Incorrect address: Please make sure your shipping address is complete and correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you need to change your address, contact us as soon as possible before your order ships.

Lost, delayed, or damaged packages: If your order has not arrived within 30 business days, arrives damaged, or tracking shows it as delivered but you have not received it, contact us at gaelblazsamayoa@gmail.com and we will help resolve the issue with a replacement or a refund.

Questions: For any questions about your order or shipping, contact us at gaelblazsamayoa@gmail.com.